Enabling Better Air Freight Tracking & Customer Visibility

Implementing the eAWB can result in meaningful results throughout a forwarder’s operations. Achieving a higher level of operational excellence is critical to differentiating services in today’s competitive air freight market. By rolling out the eAWB, forwarders can offer a higher level of client visibility with more transparent air freight tracking to further communication. In addition, forwarders who adopt the eAWB can realize a rapid time to value and are able to:

• Avoid carrier fees by transmitting electronic master and house airway bills
  
• Eliminate redundant data entry
  
• Decrease manual tasks
  
• Reduce delays due to missing or illegible documents
  
• Increase access to information and move shipments as booked
  
• Eliminate the need to transport documents to and from airlines, Ground Handling Agents (GHAs) and agents
  
• Increase IT security and maintain an audit trail

Other benefits beyond the ‘reduce paper/increase productivity’ standard include the ability to:

• Better communicate with intermediaries and GHAs
  
• Reduce cargo processing times with prioritized handling of eAWB-enabled shipments
• Decrease direct and indirect costs from cargo security filing requirements by reusing the electronic data
• Provide added digital AWB tracking capabilities to differentiate a service offering
• Re-purpose the information to speed billing